Privacy policy

Privacy Policy

At Kawayan, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from www.kawayancollection.com.

Who We Are

This website is operated by Tapir Ltd. (“Kawayan”, “we”, “us”, or “our”).

Information We Collect

We may collect the following types of personal information:

  • Information you provide directly: Name, email, phone number, shipping & billing addresses, payment details.

  • Automatically collected data: IP address, device type, browser info, location, cookies, and browsing behavior.

  • Information from other sources: Including public databases, marketing partners, and third-party services.

How We Use Your Information

We use your data to:

  • Process and fulfill your orders

  • Provide customer service and support

  • Communicate about your order status or product updates

  • Improve and personalize your shopping experience

  • Conduct analytics and performance tracking

  • Prevent fraud and comply with legal obligations

  • Send marketing offers (only with your consent)

 

Data Security and Retention

We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure.

We retain personal data only as long as necessary for business, legal, or regulatory purposes.

 

Sharing Your Information

We may share your data with trusted third parties, including:

  • Shipping and delivery partners

  • Payment processors

  • Marketing and analytics providers

  • Web hosting and cloud platforms

  • Legal and regulatory authorities when required

We do not sell your data for direct marketing purposes.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your data

  • Object to processing or withdraw consent

  • Request data portability

To exercise your rights, contact us at: info@kawayancollection.com

We may ask for proof of identity before processing your request.

Use by Children

We do not knowingly collect data from individuals under 18. If you are under 18, please do not use the site without parental supervision.

Third-Party Services

Our website may include links or integrations with external services (e.g., payment platforms or social media). These services may collect data independently. Please review their privacy policies before engaging with them.

Cookies and Tracking

We use cookies and similar technologies (e.g., pixel tags, local storage) to enhance your browsing experience and analyze traffic.

You can manage cookies in your browser settings.

We currently use:

California Privacy Rights

California residents may request details about how their personal information is shared for direct marketing purposes, under California Civil Code §1798.83.

To submit a request, email: info@kawayancollection.com

We allow one request per customer per year and respond as required by law.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

📧 info@kawayancollection.com